Friday, May 8, 2020

★ UPDATED STORE POLICIES REGARDING COVID-19 ★



Following San Francisco County's shelter-in-place guidelines, BABY SF will remain closed to the public through Sunday, May 31st, 2020. Curbside pick up remains unavailable for non-essential businesses.

Our web shop will continue to remain open. We are still accepting online orders, special orders, and reservation/lottery reservation orders during this time period. Please allow more time for processing, confirming, and shipping orders.

Online orders over $200 qualify for free shipping within the US.  Use code FREESHIP at checkout.

For customers with online/special orders on hold for local pick up, we will contact you directly regarding your order. Stamp cards expiring during this time frame will be valid until the end of June 2020.

To minimize further delays, we are now shipping out online orders placed in April on a limited basis. Orders placed in May will be shipped after April orders are processed. Pending reservation orders and special orders will be shipped out concurrently with new orders. If your shipping address has changed, please let us know as soon as possible.

Currently, we are only able to ship domestically within the United States; we are unable to ship to Canada at this time. Our shipments from Japan are not affected by the suspension of EMS service. We will continue to receive shipments from Japan until further notice.

The health and safety of our staff is of the utmost importance during this time and we will have face masks, hand sanitizer, disinfecting wipes, and other PPE available on hand while preparing orders. We will maintain social distancing measures within our store and throughout the building.

Thank you for continuing to support us. We hope everyone is staying safe and healthy during this uncertain time.