Sunday, May 7, 2017

Update to our Hold & Reservation Policy

!Important news!
Baby, The Stars Shine Bright San Francisco has updated terms in regards to our Hold Policy and Reservation Policy for online purchases.

Changes to both Hold Policy & Reservation Policy:
We no longer accept orders that consist of reservation items and in-store items. Orders of this kind will be cancelled and refunded. Please place separate orders that consist solely of in-store items or solely of reservation items. 


Changes to Reservation Policy:
We cannot combine multiple orders that consist of reservation items for free shipping. This is clearly stated in our free shipping policy. Each order must be individually shipped, and will be manually invoiced for shipping, if a shipping quote is not provided.

Changes to Hold Policy:
We cannot combine multiple orders that consist of reservation items for hold. Each individual order will be shipped out once the items listed in the order have arrived. Please order multiple reservation items under a single transaction, if you would like to qualify for free shipping. However, please be aware this may delay your order's arrival time.

These changes in policy apply to all current pending and incoming orders that require shipping. 
Online orders that will be picked up in-store may be exempt to the above changes, but our 30-day holding policy term still applies. Please provide an estimated pickup date for your order for in-store pickup.

*Details subject to change.